Terms & Conditions
Last updated: 2026-07-28
Welcome to PurbeliDhaka. By using our website and placing orders you agree to the following terms and conditions:
- Images of clothing may slightly differ from the physical product; actual colours and patterns can vary.
- Handcrafted variations may occur; slight differences in finish or pattern are normal.
- Product availability is subject to stock status.
- We reserve the right to discontinue or modify products without prior notice.
- Prices may change without prior notice.
- Orders are confirmed only after successful payment verification.
- We deliver within Nepal and may ship internationally where available; shipping options depend on destination.
- We are not liable for delays caused by third-party courier or customs processes.
- Orders are processed within 24–48 hours and delivered as per the delivery policy.
- Customized orders are processed within 5–7 days depending on stitching and preparation time.
- Orders may be cancelled before shipment; once shipped, normal return/exchange policies apply.
- Exchange requests must be made within 7 days of receiving the order if the size, colour, or fit is not right.
- Customized, altered, clearance, or promotional items are not eligible for replacement unless defective.
- If you receive damaged, defective, or incorrect items, please contact us immediately with photos and your order details.
- Cash on delivery (COD) charges must be paid by the customer.
For questions about these terms, contact our customer support at info@purbelidhaka.com.